Shipping Policy

How long does delivery take?

Most delivery will take 5-10 days.

What countries do you ship to?

We can ship to most countries.

How will my delivery be shipped?

The default is UPS, but if DHL can deliver, we will use DHL. Contact us if you have special requirements.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is on route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@forwardgd.com